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CONNECT WITH CONFIDENCE(MOBILE) MONEY BACK GUARANTEE: Optimum must be contacted within first 60 days of service to receive refund of Mobile monthly service and activation fees. Refund only applies to Mobile monthly service and activation fees. Customers without remaining account balance will receive refund to original payment method. Customers with remaining account balances will receive a bill credit. Devices purchases and financing not refundable. 21-day device return policy applies (subject to $50 restocking fee).

CONNECT WITH CONFIDENCE(MOBILE) REIMBURSEMENT: Optimum must be contacted within first 60 days of service to receive and reimbursement of competitor activation charges (up to $25). To receive reimbursement for competitor activation charges (up to $25), customer must provide 1st bill reflecting activation charge from new provider within 60 days of disconnection. Visit Optimum.com FAQ page for details on how to submit new provider bill for reimbursement. Eligible customers will receive a virtual Prepaid Mastercard with reimbursement amount within approx. 2 weeks of validation. PREPAID MASTERCARD: Limit 1 per customer. Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Virtual card valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.